Terms & Conditions

Delivery policy
We aim to send out all books within 24 hours of receiving your order. If you have not received your book within seven days of placing your order (21 days for overseas orders), please email us.

Returns policy
Customers may return books within 28 days of delivery, for a full refund, or for replacement if goods are found to be faulty.

Privacy policy
At Day Books we are committed to protecting your privacy. As required by the UK Data Protection Acts of 1984 and 1998, we follow strict security procedures in the storage and disclosure of any information given to us, to prevent unauthorised access. Book orders are processed securely by us, using PayPal.

Terms and conditions
Unless otherwise indicated, this website and its contents are the property of Day Books (Orchard Piece, Crawborough, Charlbury, OX7 3TX, UK). The copyright in the material contained on this website belongs to Day Books or its licensors. The trademarks appearing on this site are protected by the laws of England and international trademark laws.

The information on this website has been prepared solely for the purpose of providing selected information about Day Books, its subsidiary companies, companies and organisations it is associated with and the services that they offer.

This website and its content are provided for use ‘as is’. Day Books makes no representations or warranties with respect to this website or its contents. All warranties, express or implied, including without limitation the implied warranties or merchantability and fitness for the purpose relating to this website and/or its content and/or any website to which it is linked are hereby to the fullest extent permitted by the law excluded. No representations or warranties are given as to the accuracy or completeness of the information provided on this website or any website to which it is linked.

In no event shall Day Books or its employees, agents, suppliers or contractors be liable for any damages of any nature, including without limitation any consequential loss, loss of income or profit, loss of or damage to property, claims of third parties, or any other loss, cost, claim or expense of any kind or character arising out of or in connection with the use of this website, its content or any website with which it is linked. This exclusion and limitation only applies to the extent permitted by law.

Case study

Wychnet is an Oxfordshire independent publisher of historical biographies. It’s (sic) owner Igor Goldkind was hesitant to jump on the direct internet retail bandwagon as he thought his business might be too small to recover what he thought must be an expensive proposition.

We were able to convince a sceptic that not only would he be foolish in ignoring the innate niche marketing character of the internet but that sophisticated eCommerce modules to support small sellers was (sic) not beyond his fiscal reach.

The Wychnet website was redesigned in 2006, further developing many of the features recommended as part of our consultation.

(Posted 12 April 2009)